The Change Lab
A space for changemakers navigating the messy, meaningful work of leading change. Here, you’ll find tools, stories, and strategies to help you create the conditions for real, lasting impact—starting with your team.
Shadow Norms
Every workplace has a secret playbook, a set of unspoken rules that everyone seems to know—except the new hire. Maybe you’ve felt it: you show up in business casual, only to find the team rocking jeans and sneakers. That’s a shadow norm in action. These hidden cultural undercurrents shape how decisions get made, how inclusion happens (or doesn’t), and who truly has a voice. The challenge? Shadow norms aren’t in the handbook—but they’re everywhere. Decoding them can unlock trust, connection, and clarity in your organization.
Working Agreements
In any team, friction can arise from miscommunication, differing work styles, or unclear expectations. While these tensions are natural, they can hinder productivity and morale if left unaddressed. One effective way to tackle these issues is by creating a working agreement that focuses on the specific friction point at hand.
Introducing Sprints & Workshops for Big Impact
Explore focused sprint packages and workshops to let you test our collaborative approach and tackle specific goals, sparking impactful results. Perfect for launching new ideas, targeting a specific problem, experimenting, and building momentum.
Transform Your Theory of Change into a Practice of Change
Many social impact organizations pour their hearts into crafting a watertight Theory of Change (ToC). It's the roadmap to a brighter future, a meticulously planned path towards a more just and equitable world. But what happens when you arrive at your destination, grant proposal in hand, only to discover the ground is far less fertile than anticipated?
Embracing Experimentation
Explore how structured experimentation can address challenges and transform nonprofit operations in our latest blog, "Embracing Experimentation: A Path to Self-Management in Nonprofits." Learn practical strategies to engage teams, innovate processes, and enhance agility in response to common nonprofit challenges. Dive into our framework for small-scale experiments that drive big impact, fostering a culture of proactive problem-solving and continuous improvement.
The Art of Defining Your Problems
Defining the problem is vital to solutions. When we truly understand the problem, our solutions become sharper, more effective, and more impactful. It’s like finally finding the right key after trying a dozen; the satisfaction is unparalleled, and the door it opens leads to real, lasting change.
Creating Space for Change
How social impact champions and teams can protect their precious time and energy and create space for the magic their meant to make.
Systems Thinking - Changemaker Superpowers
Taking it straight to the basics for systems thinking, change elements and change levers. How you can make change magic in your organization.